How to move your website to a new host without downtime in Kenya
Switch Web Hosts Without the Stress
Galactik Hosting Moves Your Website for Free
Galactik Hosting moves your website, files, databases and email to its servers for free. Our team does the technical work, your existing site stays online while we build the new copy, and you preview it before we switch. You only pay for your hosting plan, from KES 330 a month.
Most people stay with a host they are unhappy with for one reason: moving looks risky and technical. What if the site goes offline? What if email stops? What if something breaks and nobody can fix it?
At Galactik Hosting we take that worry off your plate. You do not migrate your website. We do. Our team copies everything across, tests it, shows you the result, and only switches your domain when you say you are happy.
What you get when Galactik migrates your website
| Benefit | What it means for you |
| 100% free | No setup fee, no per-website charge and no hidden costs. You only pay for your hosting plan. Whether you are moving one website or several, the migration is included. |
| We do the work | Give us access to your current hosting account or send a backup. Your job is to review the result and give the go-ahead. |
| No downtime | Your existing website stays online while we move and test the new copy, so your visitors keep using it. Nothing changes until you are ready. |
| Preview before the switch | We send you a temporary link so you can check pages, images and forms on the new host before we touch your domain. |
| Email comes too | We migrate mailboxes with their messages and folders, plus aliases, forwarders and catch-all addresses. There is no limit on the number of mailboxes. |
| Any kind of site | WordPress, cPanel sites, custom CMS platforms and plain HTML sites can all be moved. We review your setup first and confirm what to expect. |
| SSL ready | We make sure your SSL certificate is set up and working before the site goes live, so visitors do not see a security warning. |
| Fast turnaround | Most migrations take between 30 minutes and 48 hours depending on size and complexity. We give you an estimate before we start and keep you updated. |
| Local support afterwards | Our Nairobi team stays on hand once you are live. Tickets are answered 24/7 and WhatsApp is open 7 AM to 9 PM daily. [CONFIRM support hours] |
How the migration works, step by step
- Tell us about your website. Sign up for a Galactik Hosting plan and tell us where your site is hosted now. We can work with your existing hosting login or a backup file.
- We move your website for you. Our team copies your files, databases and other content to Galactik Hosting. Your existing site stays online while we work.
- You check everything first. We send a temporary preview link. Click around, test your forms and make sure it all looks right.
- We make the switch. Once you approve, we update the DNS settings and complete the move. Then we run final checks and stay available to help.
EDITOR NOTE (delete before publishing): Add a screenshot of the temporary preview link email and a real step-by-step example from a recent migration. [SCREENSHOT] [REAL EXAMPLE: site type, time taken]
What about my email?
Email is the part people worry about most, and it is included. Your messages and folders come across in full, so you do not start with empty mailboxes. As part of the migration we configure the MX and DNS records needed to keep your mail flowing without interruption.
If your email already lives on Google Workspace or Microsoft 365, we leave it exactly where it is and move only your website. Nothing to change on your side.
What about my domain?
You can keep your domain wherever it is registered and simply point it to Galactik Hosting. If you would like everything in one place, we can also help transfer the domain registration while your website and email keep running. Once transferred, you manage domain and hosting from one Galactik account.
Who is this for?
- Business owners whose site is slow, frequently down or hard to get support for.
- People whose web designer or old host handled everything and who do not want to touch the technical side.
- Shop owners who cannot afford a long outage and want the final switch scheduled for a quiet moment.
- Schools, churches and organisations with several mailboxes that must not be lost.
- Agencies and freelancers moving multiple client sites. There is no limit on the number of websites we migrate.
Why migrate to Galactik Hosting?
The migration is the easy part. The reason to move is what you get afterwards on your Galactik plan:
- LiteSpeed web servers on NVMe storage, with cPanel so managing your site is familiar and simple.
- Daily JetBackup backups kept for 30 days, with restores of a single file, database or mailbox.
- Free SSL certificates, plus cpGuard malware protection and a firewall.
- Plans from KES 330 a month, payable by M-Pesa. Annual hosting starts at KES 3,800.
- A 30-day money-back guarantee, so you can try the service with little risk.
Moving yourself vs letting Galactik do it
| Doing it yourself | Galactik migrates for you | |
| Cost | Your time, plus any mistakes | Free |
| Technical skill | File transfer, database import, DNS, email records | None required |
| Downtime risk | Depends on how carefully you follow each step | Old site stays online until you approve the switch |
| Testing | You build your own test process | Preview link provided before the switch |
| Separate process to learn | Migrated for you, with no mailbox limit | |
| If something goes wrong | You troubleshoot alone | Our team fixes it and stays available after the move |
Ready to switch?
Create your account, choose a plan and message us where your site is hosted now. We will give you an estimated timeframe before we start, and we keep you informed throughout.
Frequently asked questions
Is the migration really free, and is there a limit?
Yes. There are no setup fees, per-website charges or unexpected costs. Migrations are included whether you move one website or many. You simply pay for your Galactik Hosting plan.
Will my website go offline during the migration?
No. Your existing website stays online while we migrate and test the new copy. For online shops where timing matters, we can schedule the final switch for a suitable time.
Do I have to do any of the technical work?
No. Provide access to your current hosting account or a website backup, review the preview link and give us the go-ahead. We handle the rest.
What exactly do you move?
From cPanel or another standard hosting environment we can move website files, databases, themes, plugins, email, domain and DNS settings. For more complex setups we migrate your site and content manually and tell you before we begin if any host-specific settings need to be recreated.
How long does it take, and can I choose when?
Most migrations take between 30 minutes and 48 hours. If you have a preferred time for the final switch, tell us and we will do our best to schedule it.
Do you only migrate WordPress websites?
No. WordPress is the most common, but we also migrate cPanel sites, custom CMS platforms and plain HTML websites.
Next step: Let us move your website for free. Create your account · See hosting plans · How free migration works · Chat with us on WhatsApp
