It’s your website’s address on the internet (for example, yourbusiness.co.ke). People type it into a browser to reach your site, and it’s also the part after the “@” in your business email addresses.

Galactik offers instant registration,  24/7 technical support, a client portal for managing your domains, and 350+ extensions to choose from. The domain is registered in your name.

How do I register a domain?

1. Enter your preferred name in the domain search box on the registration page (or use the Domain Checker).
2. Choose an available extension.
3. Add it to your cart and complete checkout through the client area.
4. Manage your domain from Client Area → My Domains.

Registration is instant for most extensions. You’ll see your domain in your client area as soon as your order is complete.

Yes. Creating a free client account lets you register, pay, renew and manage your domains, invoices and support tickets in one place. Register here

No. You can register a domain on its own and add hosting or email whenever you’re ready.

Yes. Your domain is always registered in your name, and you stay in control of it.

Yes. Just enter the true owner’s details as the registrant when you order.

• Keep it short and memorable. It’s easier to recall and type.
• Use keywords wisely. Words that describe what you do help customers find and understand you.
• Avoid numbers and hyphens. They’re easy to mistype or misremember.
• Check for trademark conflicts. Make sure your name doesn’t infringe on an existing brand.

Try a different extension (for example .com instead of .co.ke), add a short descriptive word, or include your location or service. Our Domain Checker lets you test as many options as you like.

Use the search box on this page or the Check Domain Availability tool in the Domains menu.

It’s a smart way to protect your brand. Many businesses register .co.ke for Kenyan customers and .com for a global audience, then point both to the same website.

Yes, if it’s available. It’s usually the best choice for building brand recognition.

Over 350 extensions, including .co.ke, .com, .net, .org, .biz, .info, .co, .store, .church, .online, .site, .xyz, .io and more. Explore Full List

.co.ke is the go-to choice for businesses serving Kenyan customers. .com is ideal if you also want an international audience.

These are Kenya’s local extensions. .co.ke is for commercial businesses, .or.ke for organisations and NGOs, .ac.ke for academic institutions and .go.ke for government bodies. Some of these are restricted to eligible organisations.

If you can’t find your extension in search, use the “Your domain name not supported? Use this” link on the page, or contact our team and we’ll help.

You can see all 350+ extensions on our Domain Pricing page.

Our lowest-priced popular options include .site, .top, .xyz and .online. Check the renewal price shown for each extension so you know what to expect after your first year.

It depends on the extension. Registration and renewal prices are listed side by side in our pricing table, so you can see both before you buy.

No. The price you see for your extension is the price you pay, and there are no hidden price increases.

No. The price you see for your extension is the price you pay, and there are no hidden price increases.

Kenyan shillings (KES).

You can pay your invoices through your client area, and you can add funds to your account in advance with Add Funds. M-PESA and Bank Transfer is supported. If you need another payment option, our team will gladly assist.

Yes. Quotes issued to you appear under Client Area → My Quotes.

Client Area → My Invoices, where you can see payment status and billing history.

It’s a public directory that can show who owns a domain, including contact details.

We use robust domain security measures and monitoring to protect your domain. You can also secure your website with a Sectigo SSL certificate.

We use robust domain security measures and monitoring to protect your domain. You can also secure your website with a Sectigo SSL certificate.

An SSL certificate enables HTTPS, builds visitor trust and supports search visibility. We offer Sectigo DV, OV and EV certificates, plus SiteLock and CodeGuard for malware protection and backups.

What’s the difference between DV, OV and EV SSL?

• DV (Domain Validation): quick, affordable encryption for a single domain.
• OV (Organisation Validation): also verifies your organisation.
• EV (Extended Validation): our highest level of organisation verification.

Yes, using the WHOIS Checker in the Domains menu.

Log in and open Client Area → My Domains.

What can I do there?
Manage DNS settings, renewals, transfers and other domain settings.

Point your domain to your hosting by using the nameservers from your hosting welcome email, or by updating your DNS records. If you host with us, our team can help you connect it.

Often within minutes, but they can take up to 24-48 hours to fully update worldwide.

Yes, for example shop.yourdomain.co.ke or blog.yourdomain.co.ke. You can create them from your DNS or hosting control panel.

Yes. You can set up professional email addresses on your domain with our Email Hosting.

Go to Client Area → Account Details to update your information.

Go to Client Area → Account Details to update your information.

Go to Domains → Renew a Domain, or open My Domains and choose the domain to renew.

Yes. You can renew for up to 2 years at a time.

Yes, we send renewal notices to your account email. You can review them under Client Area → Email History. Keep your email address up to date so you don’t miss them.

Expired domains can go offline, taking your website and email with them, and may eventually become available for others to register. If your domain has expired, contact support right away so we can help you recover it.

Yes, you can renew at any time before expiry.

Yes. Go to Domains → Transfer a Domain and follow the steps.

The domain’s EPP (authorisation) code from your current registrar. This works like a password that authorises the move.

1. Unlock the domain with your current registrar.
2. Ask them for the EPP code.
3. Start the transfer in our cart and enter the domain and code.
4. Complete payment and approve any confirmation emails.

Transfer prices are shown in our pricing table. For example, .com transfers are KES 2,000. See registration and renewal rates here

It shouldn’t, as long as your DNS settings stay the same. We recommend noting down your current DNS records before you start and not changing nameservers mid-transfer.

Yes. We offer free website migration when you switch hosting to us.

Yes. Your domain belongs to you. Request your EPP code from your client area or contact support and we’ll help.

Common causes are a locked domain, a wrong EPP code, or a recently registered domain. Submit a support ticket and we’ll guide you.

• Web Hosting: cPanel and DirectAdmin hosting on NVMe cloud infrastructure
• Email Hosting: professional, secure, spam-filtered business email
• VPS and Dedicated Servers: more power and control for growing sites
• SSL Certificates: Sectigo DV, OV and EV
• Website Design & Management: professional websites, eCommerce stores, custom apps and ongoing maintenance
• M-PESA Payment Integration: accept M-PESA directly on your website
• Graphic Design: logos and company profiles

Yes. Our web design team builds business websites and online shops tailored to your needs.

Is support available all day?
Yes, we provide 24/7 technical support through our ticket system, and our WhatsApp line is staffed from 7 AM to 9 PM every day.

How do I check on an existing ticket?
Go to Client Area → My Support Tickets.

I’m new to all this. Can you help me get started?
Absolutely. Whether you’re launching your first site or switching providers, our team can help with domains, hosting, email and migrations.

Do you have an affiliate program?
Yes. Earn from referring customers, starting from KSh 570. Visit our Affiliate Program page to join.